PRICING & GST
All prices are quoted in Australian dollars (AUD) and are subject to change. Prices are GST inclusive.
DuYu Coffee Roasters will issue a receipt for all purchases.
We ship with AusPost express post parcels, which means you can receive freshly roasted coffee to your home, office or PO Box within 2-7 working days!
All parcels up to 1kg are charged at $14 Australia wide.
All parcels up to 2kg are charged at $18 Australia-wide.
All parcels 3kg and up to 5kg are charged at $25 Australia-wide.
For larger quantities please contact us at email@example.com
Your fresh beans can be delivered anywhere in Alice for a $5 fee.
We deliver Wednesdays and and Fridays. And sometimes other days too. We will get your coffee to you as quickly as possible but give us a few days.
Your order will be left at your door (unless otherwise requested), we will knock to let you know it has arrived. If no-one responds we will send you a text message. It is your responsibility to be able to receive delivery we would hate for your goods to go walking so if you won’t be home let us in on the best hiding spot for your coffee.
If you have any questions about ordering please call us on 0415 144 480 8-4 Mon-Fri.
We are committed to providing exceptional customer service and quality products. If you have any feedback about our website, customer service, packing, or delivery services, we want to hear it, please drop us a line firstname.lastname@example.org.
Duyu Coffee Roasters will only use the details we collect for the purpose in which they were submitted. These details are for our own use only and will never ever be supplied to any other anybody else for any purpose. We will use this information to process your order. That’s it.
Unless required to do so under Law we do not keep a record of user IP addresses.
METHOD OF PAYMENT
We accept all major cards.
Once it’s in the system orders can’t be cancelled. Sorry.
For any technical issues around order placement, contact email@example.com
We take full responsibility if you received coffee that was not what you ordered (wrong product type, wrong grind) and we’ll replace it immediately. Please let us know firstname.lastname@example.org
When purchasing from DuYu Coffee Roasters your financial details are passed through a secure server using 128-bit SSL (secure sockets layer) encryption technology – this site is TLS 1.2 compliant which is in line with PCI DSS 3.2 standard.
They tell us 128-bit SSL encryption is the industry standard and would take approximately at least one trillion years to break.
If you have any questions regarding our security policy, please contact Kim and Estelle at email@example.com